Frequently Asked Questions

Everything you need to know about our gourmet deliveries.

How do you ensure the freshness of perishable items?

We use temperature-controlled packaging and expedited shipping methods to ensure that all cheeses, meats, and baked goods arrive at your door in peak condition.

Can I schedule a specific delivery date for a gift?

Yes, during the checkout process, you can select a preferred delivery date from our calendar to ensure your gift arrives exactly when it is needed.

What is your return policy on food products?

Due to health and safety regulations, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.

Do you offer options for dietary restrictions?

Absolutely. We offer a wide range of gluten-free, vegan, nut-free, and organic products. You can use our site filters to find the perfect gift for any dietary requirement.

Will my order include a receipt with the price?

No, since many of our orders are gifts, we never include pricing information or physical invoices inside the package. You will receive a digital receipt via email.

Do you ship internationally?

Currently, we ship to all residential and business addresses within North America. Some restrictions apply to wine and alcohol shipments based on local state and provincial laws.